FAQ

Allergy sufferers:

Our apartments with real leather sofa, solid wood furniture and floors are particularly suitable for allergy sufferers. For this reason, pets are forbidden. Please note that your guests will also respect the ban on pets! Thank you for your understanding!

Arrival / Departure check-in / check-out:

Check-in takes place on the day of arrival between 5 p. m. and 8 p. m., departure on the day of departure by 10 a. m. at the latest. If possible, other times can also be agreed upon after consultation. Please note that we kindly ask you to inform us about your approximate time of arrival in order to hand over the keys. We are not always present and have to plan about 40/50 minutes to be there! If you arrive earlier (or depart later), you can deposit your luggage, depending on availability.

Baby service:

We are happy to provide cot (60 x 120 cm) and high chair free of charge.

Backhaus Annamühle:

Also recommendable is the Backhaus Annamühle in the Heiligenkreuzergasse 3-5 (approx. 5 minutes away on foot), Tel.: 02252/259411 or in the Schlossgasse 36 (approx. 10 minutes away on foot), Tel.: 02252/252687

These prices may change slightly until your stay. According to the host, individual wishes are also fulfilled. The costs you incur are to be paid in cash directly on site.

Banks:

Unicredit Bank Austria AG, 2500 Baden, Josefsplatz 1
Raiffeisenbank Region Baden eGen, Bankstelle Baden, Raiffeisenplatz 1

Barbecue:

Open fire in the garden or on the terrace is not allowed! We will be happy to provide an electric barbecue in summer, depending on availability. Thank you for your understanding!

Bed linen:

The price includes one set of bed linen per person for a stay of 1-14 days. From a stay of 15 days or more, you will receive a second set at no extra cost. From a stay of 15 days or more, we will provide you with a washing machine directly in your apartment without additional charge. For additional service, see cleaningpackage.

Bell:

If you are expecting deliveries from DHL, DPD or other parcel delivery companies, please make sure that you provide these carriers with your personal telephone number. There is no bell in your room and the reception desk is not always open. Alternatively, you can have your deliveries sent to another address.

Bicycle:

Unfortunately, there is no parking space for bicycles. The transport of bicycles into the building (aisle, apartment, inner courtyard) may cause damage to the masonry and is therefore not permitted. Thank you for your understanding!

Bicycle rental:

Bicycle station at Baden train station

The bike rental service at the Baden train station offers bikes for all tastes and at attractive conditions, from the Netherlands bike to mountain bikes and scooters. In addition to personal advice, there are discounts for groups, train customers and holders of the Baden VIP Card. For more information, see here

next bike

Five Nextbike locations in Baden:
Baden Railway Station
Josefsplatz local railway
Tourist Information / Roman Baths
lido

district administration
7 days a week and around the clock, the “public nextbikes” are available for borrowing by the citizens. After registration, bicycles can be borrowed and returned at any location within Lower Austria. For more information on bike hire Nextbike, see here

Rent-Ebike – Bicycle rental

Get to know cycling from its best side.

A fleet of e-bikes is at your disposal. Treat yourself to the new leisure time fun, the Ebike driving! Commercial rental” including advertising space is also possible.

For more information, see here.

Breakfast:

If you want to be pampered and don’t want to cook yourself, the city of Baden offers numerous restaurants where you can dine: see Cafe-Konditorei Ullmann see Cafe Restaurant Doblhoffpark see Backhaus Annamühle

Burgerlokal “big11.at”:

The Burgerlokal “big11.at” is located just a few minutes walk from the apartment house ECONTO. In addition to burgers and homemade French fries, there are also spare ribs. From EUR 9,90 a lunch menu is available.

These prices may change slightly until your stay. According to the host, individual wishes are also fulfilled. The costs you incur are to be paid in cash directly on site.

Cafe-Konditorei Ullmann:

The café/confectionery Ullmann, just across the street from Schlossergässchen 16, offers a small breakfast of about EUR 4,- and a large breakfast of about EUR 8,-. A current menu from Kaffeehauskonditorei Ullmann always hangs on our blackboard (blue board).

These prices may change slightly until your stay. According to the host, individual wishes are also fulfilled. The costs you incur are to be paid in cash directly on site.

Cafe Restaurant Doblhoffpark:

In the immediate vicinity, directly in Pelzgasse 1 and directly at the pond, you will find the Café Restaurant Doblhoffpark, tel.: 02252/206421, on Saturdays, Sundays and public holidays you can have an extensive breakfast buffet from 09-11 a. m. at around EUR 14,-. From mid-March to mid-November (depending on the weather) you can sit outside until 9 pm in the summer. Café Restaurant Doblhoffpark is closed from mid-November to mid-March.

These prices may change slightly until your stay. According to the host, individual wishes are also fulfilled. The costs you incur are to be paid in cash directly on site.

Cancellation:

Up to 30 days before arrival: 0% of the rental price,
from 29 to 14 days before rental: 50% of the rental price,
otherwise (later than 14 days before rental) 100 % of the rental price.

Car hire:

Autohaus Brammen, Vöslauer Str. 97, Tel.: 02252/87 570-0, rented only to Austrian citizens

Car rental Skrianz, Josefsthal 34,2512 Tribuswinkel, Tel.: 0664/4238730

Car rental Sixt, Ortsstraße 18a, 2331 Vösendorf, Tel.: 0810 977424

Childcare:

Short-term childcare facilities

Cinema:

In Baden there is the Cinema Paradiso Baden, 2500 Baden, Beethovengasse 2a, Tel.: 02252/256225

Cleaning package:

Small cleaning package: For EUR 5.70 you will receive a fresh towel and a fresh shower towel.

Large cleaning package: For EUR 18.60 you will receive a fresh towel, a fresh shower towel and a fresh set of bed linen.

We will be happy to arrange a contact for a cleaning assistant who will change bed linen, for example. These costs are to be paid directly.

Attention: The towels are only for use in our bathroom! It is not allowed to take the towels and shower towels out of our house, e. g. to the thermal baths.

Coffee machine:

A filter coffee maker is available as standard in all apartments, optionally (without additional costs) you can reserve a Nespresso coffee maker or a Nescafe Dolce Gusto coffee maker, if available.

Cots:

A cot (60×120) including bed linen (in the living room) is available on request free of charge!
An extra bed (70×140) including bed linen (in the living room) is available on request free of charge!
An extra youth bed (70×160) including bed linen (in the living room) is available on request free of charge!

Deposit:

In order to keep the beautiful house as long as possible in a top condition for our guests, we ask all our guests to take special care! For guests whose main residence is not in Europe, we will charge a deposit for each flat/room if you are not a regular guest with us. If a deposit is collected, it can be approximately EUR 1.000,- per apartment. The deposit must be paid either by bank transfer or in cash and will be returned at the end of the rental period.

Dinner:

If you want to be pampered and don’t want to cook yourself, the city of Baden offers numerous restaurants where you can dine: see Cafe Restaurant Doblhoffpark see Burgerlokal “big11.at”

Doctor:

A list of physicians can be found at here.

Electrical connections:

We inform our international guests that the power supply is 230V/50 Hz.

Electrical smog:

The bedrooms can be switched on and off with a main power switch, if desired during sleeping! This enables you to sleep largely free of electrosmog. Please note that the electric roller blind then cannot be operated (exception: apartment 1b).

Electric blinds:

Electric blinds allow to increase privacy, to keep away the heat on hot summer days and to reduce heating costs in winter. In order to make life more difficult for potential burglars, we recommend that you always close the electrical roller blind / shutter during every absence. All apartments are equipped with fly screens and electric blinds on the courtyard side!

Environmental protection:

We ask our guests to separate and dispose of the garbage correctly, in the interest of environmental protection. Thank you!

For this purpose, the “Recyclables” room is available at the entrance.

We separate according to the guidelines valid in Austria:
residual waste bin
paper barrel
organic waste
Yellow bag for plastic / packaging
Waste glass: white and coloured glass
metal
Furthermore there is a comprehensive waste separation system in each apartment.

We provide refuse bags for residual waste and brown bio-waste bags and you will receive them when needed!

Fly screens:

Fly screens allow undisturbed sleeping during night you can sleep at night with open windows because of the peace in Baden! All apartments are equipped with fly screens and electric blinds on the courtyard side!

GTC:

Legal certainty is always an advantage for everyone involved! This is why we have formulated general terms and conditions, which are the basis for renting holiday apartments in Pelz-Gasse 9. These are, of course, perfectly reputable and do not contain any surprises in the small print! The enclosed general terms and conditions (“GTC”) apply to all contracts with Mr. Mag. Hannes Ehrntraut, Favoritenstrasse 17/22,1040 Vienna concerning the rental of holiday apartments in Pelz-Gasse 9, 2500 Baden and are also available here. The general terms and conditions are attached to each of our rental offers.

Guest card:

The Badner VIP-Card is automatically issued to all our guests and is already available in your apartment. With the guest card, you can enjoy services and special offers at a reduced price in and around Baden, such as the thermal spa entrance to the Roman thermal baths: The discount is 10% for a 3-hour ticket and can be redeemed as often as you like. A complete list of all discounts is available in your apartment.

Guests with disabilities:

The two apartments on the ground floor (1b and 2) are easily accessible by wheelchair. At the main entrance there is a staircase of about 12 cm in height.

Hairdresser:

The city of Baden also has several hair studios. hairdresser Barth owner Claudia Autz in Antonsgasse 10 – 12 offers a collection and delivery service Tel.: 02252/85441

In the vicinity there is hairdressing salon Hieger, Rathausgasse 3, and hairdressing salon Margit Writzl, Brusattiplatz 4.

Health and beauty:

Only 5 minutes walk away you find the Infra-Aktiv Studio,

Heating:

Each apartment has got its own gas condensing boiler. This means that you can control the temperature in your apartment completely independently of other guests. (Except for room 3a, which is connected to apartment 3b).

Hospital:

Regional Hospital of the Spa Region Baden

Indoor swimming pool:

see Roman thermal baths

Induction hob:

All kitchens / kitchenette are equipped extensively with modern induction hotplates, stove, microwave oven etc. This makes cooking fun! If you prefer a classic hotplate for health purposes (e. g. cardiac pacemaker) or other reasons, please let us know! We will be happy to provide you with a classical hotplate for the duration of your stay at no extra cost!

Internet:

see wifi

Inventory:

Should I take a can opener or not? Some people ask themselves this question when packing a suitcase!

Here you will find a detailed inventory list.

Keys:

By default you will receive a key from us. We will be happy to provide you with another key if required!

Lido:

The Art Nouveau Thermal lido is located in Helenenstraße 19-21 and can be reached on foot in about 15 minutes. Phone: 02252/86800800

Lunch:

If you want to be pampered and don’t want to cook yourself, the city of Baden offers numerous restaurants where you can dine: see Cafe Restaurant Doblhoffpark see Burgerlokal “big11.at”

Maximum rental period:

You are very welcome to stay with us for a long time! However, your maximum stay (with or without prolongation) cannot exceed 180 days.

Open-air bath:

see beach bath. In Bad Vöslau there are the crystal baths.

Optional extras:

Certain special accessories are available free of charge or for a small fee.

For additional towels and bed linen, see cleaning package.

Without any additional costs we can suplly you with the following items if required and depending on availability:

  • Additional chairs
  • Additional dishes
  • Heurigen table / bench for the Hofgarten / the terrace
  • flat irons
  • ironing board
  • child seat
  • toaster
  • vacuum cleaner
  • sunshade
  • Non-inductive classic hotplate
  • Own mailbox
  • High chair for toddlers
  • Nightlight / Baby Light
  • Baby diaper pail
  • Nespresso capsule machine see coffee machine
  • Coffee machine Nescafe Dolce Gusto see coffee machine

Parking place:

Directly opposite our house is a public parking lot.

Two more public parking spaces are available in both directions of Pelzgasse.

At the end of the intersection Helenenstraße (Sauerhofbrücke 6b) there is also a parking lot.

The parking deck Römertherme Baden is located in Gutenbrunnerstraße 2, chargeable (50 cents per half hour or part thereof): Mon to Sun: 8 a. m. – 10 p. m., Free of charge: Mon – Sun: 10 p. m. – 8 a. m.

Attention: There are two parking zones in Baden, see details here: https://www.baden.at/Parken/Zonen_-_Tarife

Pets:

We would also like to satisfy our guests with allergies! For this reason, pets are forbidden. Please note that your guests will also respect the ban on pets! Thank you for your understanding!

Pharmacy:

Opening hours: Mon – Fri 8 to 18 hrs, Sat 8 to 12 hrs
Apotheke zur Weilburg, Weilburgstraße 2, 02252/484 03
Heiligen Geist Apotheke, Hauptplatz 6, 02252 / 485 69
Heilquell Apotheke, Antonsgasse 1, 2500 Baden, 02252 / 871 25
Landschafts Apotheke, Hauptplatz 13, 02252 / 863 15
Marien Apotheke, Leesdorfer Hauptstraße 11, 02252 / 871 47-0

Pillows:

If you want an additional pillow, please contact us!

Playground:

The next playground is located in the immediate vicinity of the Doblhoffpark.

Post office:

Postal partner: Billa Wassergasse

Prices:

The prices vary greatly with us!

No matter in which internet portal you find us: It is always 10% cheaper if you book directly with us!

Please also note our current campaign.

If you stay longer or if you are our guest more often, we will of course come to you with appropriate discounts! Large families are also rewarded with better prices. Ultimately, bargain hunters can also find what they are looking for: If there is a lack of bookings, we are also prepared to help you with the price.

You will of course find out the exact price when you send us your inquiry! This does not cost anything and you have a very concrete offer that you can either accept or reject. There is no risk for you!

Room 3a: EUR 62,- per 2 persons incl. 13% VAT. After deduction of possible discounts, the price can drop down to as little as EUR 20,- per person. In addition, there is always EUR 2.30 per person and night as well as the final cleaning.

Let us make you an individual offer without obligation!

Apartments 1b (EUR 72,-), 2 (EUR 80,-), 3b (EUR 82,-), 3 (EUR 144,-) and 4 (EUR 74,-): From EUR 72,- per 2 persons incl. 13% VAT. After deduction of possible discounts, the price can drop down to as little as 21,- per person. In addition, there is always EUR 2.30 per person and night as well as the final cleaning.

Prolongation:

You are welcome to extend your stay with us – depending on availability! Please make sure that you can only extend it once! Recurring renewals (again and again) are unfortunately not possible with us!

Public transport:

The Badner Bahn goes directly from Josefsplatz to Vienna to the Vienna State Opera.

Roman thermal baths:

Right around the corner at Brusattiplatz is the famous Roman thermal baths Baden. Tel.: 02252/45030. Badner Vip-Card gives our guests a discount on admission.

Shower towel:

The price includes one shower towel and one towel per person for a stay of 1-7 days. For a stay of 8-14 days you will receive a second set without additional costs. From a stay of 15 days or more, we will provide you with a washing machine directly in your apartment without additional charge. For additional service, see cleaningpackage.

Attention: The towels are only for use in our bathroom! It is not allowed to take the towels and shower towels out of our house, e. g. to the thermal baths. Thank you for your understanding!

Skype:

You can also contact me via Skype: ECONTO

Smoking:

Please note that the entire apartment block is a non-smoking area! Ashtrays are available in the garden/terrace. Please also pay attention to the ashes in the interest of our other guests! Thank you for your understanding!

Spa admission:

The admission to the Römertherme Baden is discounted with the Badner Vip-Card. You will receive these automatically. The discount is 10% for a 3-hour ticket and can be redeemed as often as you like.

Special offer:

The prices vary greatly with us! Please also note our current campaign.

Supermarket:

  • Arif Kaya, Pergerstraße 11 A
  • Penny, Vöslauer Str. 48, Mo – Fr Mo – Fr 07:30 – 19 Uhr, Sa 7:30 – 18 Uhr
  • Penny, Kaiser-Franz-Josef-Ring 15, Mo – Fr 07:30 – 19 Uhr, Sa 7:30 – 18 Uhr
  • Spar Gourmet, Rathausgasse 1, Mo – Fr 7:30 – 18:30 Uhr, Sa 7:30 – 18 Uhr
  • Billa AG, Wassergasse 14, Mo – Fr 7:15 – 19:30 Uhr, Sa 7:15 – 18 Uhr

Taxi:

  • Taxi-Baden, Tel.: 02252/56800
  • Funktaxi-Baden, Tel.: 02252/88500
  • Flughafen Taxi Richard Kucera, Tel.: +43 660 1446536: The prices from the airport to Baden or vice versa are EUR 60,- for limousine or station wagon, EUR 90,- for minibus up to 8 persons. Orders must be placed 12 hours in advance to guarantee punctuality, or shorter in case of emergency. In this case, however, the quality could suffer (unpunctual, older car)

Television:

All apartments and room 3a are equipped with modern flat-screen TVs with Smart TV function.

Theater:

Stage Baden, 2500 Baden, Theaterplatz 7, Tel.: 02252/22522

Venues: Stadttheater, Sommerarena, Max-Reinhardt-Foyer

Tour360:

If you feel like moving through the house virtually, you’ll find here over 200 pieces of 360 degree photos lined up. The arrows indicate the individual photos, with the mouse you can rotate each photo and look in all directions. The photos themselves were taken at different times. You will find night photos as well as photos taken during the day. Winter photos, summer, autumn and spring photos alternate. The photos are regularly updated. It pays off to visit the Virtual Tour through the apartment house ECONTO in the Pelzgasse again and again. Have a lot of fun! Of course we will also be happy to show you the house without any obligation. Just let us know and we can arrange an appointment!

Tourist-information:

Tourist Information Baden
2500 Baden, Brusattiplatz 3
Tel.: 02252 / 86 800-600
E-Mail: info@baden.at
Web

Towel:

The price includes one shower towel and one towel per person for a stay of 1-7 days. For a stay of 8-14 days you will receive a second set without additional costs. From a stay of 15 days or more, we will provide you with a washing machine directly in your apartment without additional charge. For additional service, see cleaningpackage.

Attention: The towels are only for use in our bathroom! It is not allowed to take the towels and shower towels out of our house, e. g. to the thermal baths. Thank you for your understanding!

Translation:

This text is also available in other languages. In some cases, the translation is done automatically. Please help us! If you find a translation error, we kindly ask you to inform us! Then we can improve the translation! The next guests of your local language will certainly be pleased when the translation is perfect! In case of doubt, the German version has priority! You can request it from us!

Trip / excursion:

The city of Baden and its surroundings is versatile and offers something for everyone! Attractions can be found as well as events! You will also find current information on our pinboard right at the entrance! See also touristinformation.

Video:

A video about the house can be found at here. The video is currently available in German and Russian, an english version is in preparation. We are also happy to send you the video via WhatsApp or Skype.

Washing machine:

From a stay of 15 days or more, we will provide you with a washing machine directly in your apartment without additional charge. For additional service, see cleaningpackage.

Wifi:

Free LAN and WLAN / wifi is available in the entire apartment building. The access code can be found on the notice board.